Help Center

Once your order has been fulfilled a tracking number will be sent to the email address used to place the order. Please be do not forget to check your spam and junk folders! As a reminder, orders may take up to 1-2 weeks to arrive as stated at the top of our website and in the confirmation email.

If you do not receive an email from Oga Faaji within a few hours of placing your order, be sure to check your personal Spam folder. Alternatively, the email address may have been spelled incorrectly.

If you are still unable to locate the confirmation email for your order, please email inquiry@ogafaaji.com

Shipping destinations:

• We ship both locally and worldwide.

Processing time: We take pride in fast shipping speed. Please allow 1-2 days for processing. On average, orders placed before 4PM est ship same day.

• Local orders take 2-3 business days to be delivered to you and we ship within 1-2 business days.
• International orders take 8-15 business days to be delivered.
• Shipping time might vary depending on location, shipment method and other factors.

• Orders over $99 will have free shipping.
• Orders under $99 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout.